Privacy Notice.

Last updated: 3 July 2026

Who we are

PINATI LTD is registered in England and Wales under company number 17254408. The registered office is 82a James Carter Road, Bury St. Edmunds, Suffolk, England, IP28 7DE. PINATI LTD is registered with the Information Commissioner's Office. ICO registration reference: ZC187250. Enquiries should be submitted through the confidential enquiry form.

Information we may receive

We may receive names, contact details, organisation details, enquiry details, instruction material, identification information, proof of authority, payment records, correspondence, source material, evidence, review notes, reports and other information necessary to assess or carry out an instruction.

Where relevant to the agreed purpose, information may relate to individuals, companies, addresses, assets, public records, litigation context, corporate relationships, adverse risk indicators, source of wealth context, probate or estate matters, and other material supplied by a client or identified through lawful review.

Enquiries, instructions and client administration

When an enquiry is submitted, PINATI LTD may collect and use the information provided to assess the matter, respond to the enquiry, consider scope, assess suitability, carry out conflict or risk checks, prepare a proposal, administer payment, and manage any accepted instruction.

Where work proceeds, PINATI LTD may process client contact details, instruction details, identity or authority material, payment records, correspondence, source material, evidence, reports, review notes and other information reasonably required to carry out the agreed work.

PINATI LTD asks that excessive personal data is not provided at enquiry stage. Further information, identification, authority or supporting material should only be provided when requested and where relevant to the agreed purpose.

Why we use information

We use information to assess enquiries, verify instructions, provide services, prepare reports, maintain records, comply with legal obligations, protect our rights, prevent misuse of services, manage billing and administration, and respond to lawful requests or disputes.

Sources of information

Information may be provided by the client, by authorised representatives, by public or official records, by registry material, by open-source material, by third-party service providers, by professional advisers, or by other lawful sources relevant to the instruction.

Personal public information reviews

For personal public information reviews, we require signed instruction and suitable proof of identity before work begins. We may also require proof of authority where someone instructs on behalf of another person.

Sharing information

We may share information with professional advisers, service providers, authorised agents, registry providers, payment processors, technical providers, legal or regulatory bodies, or other parties where necessary and appropriate for the agreed work, business administration, legal compliance or protection of rights. We do not sell personal information.

Security and retention

We take reasonable steps to protect information and retain it only for as long as needed for the relevant purpose, record keeping, legal obligations, accounting, dispute resolution, audit, professional or evidential purposes, or legitimate business protection.

PINATI LTD may retain enquiry, instruction, payment and report records where necessary for business administration, legal, regulatory, accounting, dispute-resolution, audit, professional or evidential purposes.

Your rights

Individuals may have rights to access, correct, erase, restrict or object to the use of personal information, subject to legal limitations and the nature of the instruction. Some rights may be limited where information must be retained for legal, evidential, professional, regulatory or dispute-related reasons.

You also have the right to raise concerns with the Information Commissioner's Office.